5 Year Guarantee
Our goal is to build the best treadmill workstations in the world that you can enjoy for years to come. We don't just stand for good quality that lasts a few years, we stand for the best treadmill workstation on the market.
That's why we offer a 5 year warranty on Walkolution products. When you invest in a Walkolution product, you can rest assured that your product will remain fully functional and free of defects. This is not only a promise for our product quality, but also a contribution to environmental protection.
Scope of the Guarantee
The 5 year warranty covers:
- Manufacturing defects / material defects
- Breaks or cracks rendering your product inoperable in whole or in part.
The lifetime warranty does not cover:
- Cosmetic blemishes, scratches, stains or normal wear and tear.
- Failures or breakages due to misuse, neglect or intentional damage.
- Products that Walkolution does not manufacture itself. (This currently only applies to the accessoires from Dataflex.)
Important Note: Used Walkolution Equipment
Please note that our Signature 5 year warranty is an exclusive service for our original Walkolution customers only. The warranty is not transferable to any other person or purchaser and does not apply to used Walkolution equipment.
If any part of your Walkolution product stops working or is defective, we will repair it or replace it with a fully functional product in the same or better condition. This means that the warranty does not cover cosmetic wear and tear that could affect the safety or function of your product We attach great importance to the fact that our products remain in use, because every Walkolution product not only contains valuable natural resources, but also more than 18 hours of committed manual work. If reasonable, we will provide you with an equivalent or better replacement from our inventory. All replacement products are of course quality tested and certified as fully functional and come with the same lifetime guarantee as your original product.
Walkolution has earned an international reputation for manufacturing the highest quality products and providing the best customer service and we will always honor our end of the bargain. We expect our customers to keep their end of the bargain as well. Please do not take our warranty as a license to misuse, neglect or willful destruction. We also do not replace products that are stolen, lost or damaged by third parties, so we recommend insuring your belongings. We also reserve the right to change this policy in the future.
Release from liability
Walkolution is not liable for damage to your environment caused by using our products.
Do you want to make a warranty claim? Just get in touch with us.