Shipping

  • Shipping


    For customers from regions including Europe, Asia, Australia, the Middle East, and Africa:     the price listed on walkolution.com is comprehensive. It covers (air) freight, customs, and all associated fees, ensuring the amount displayed is the total cost you will pay.


    For customers in the United States, Canada, and South America: Please visit our partner site, WALKOLUTION USA, managed by our exclusive distributor, Woodway USA, Inc. Any price variances between walkolution.com and walkolution-usa.com are due to the inclusion of shipping, import charges, customs duties, and additional costs in the US pricing. This reflects the fact that Walkolution products are exclusively made in Germany, and purchasing directly from walkolution.com could lead to even higher prices. We regret the inconvenience caused by the steep international shipping fees, which have unfortunately risen consistently in recent years, leaving us with limited options.

Delivery

  • Duration of Delivery

    Please note that, unless specified otherwise, your order will be delivered within 7 to 21 days after placement or upon receipt of payment for those choosing bank transfer. While we strive to ensure timely delivery, please be aware that international orders may occasionally encounter delays that are beyond our control. We appreciate your understanding in these instances.

  • Delivery time

    Delivery of our products is handled by a trusted forwarding agent, tailored to your specific zip code. Rest assured, you will be proactively contacted well in advance to schedule a convenient delivery date. Our commitment is to keep you informed and to ensure a smooth delivery process.
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Support Videos

    • Packaging and delivery

      In this video you can see how the Walkolution treadmill is delivered and packed.

      View Video 

    • Assembly

      See how the Walkolution treadmill can be set up quickly and easily by anyone in just a few minutes.

      View Video